MiCloud Business offers a Unified Communications application that provides easy access to your colleagues right on your desktop. Through either a desktop client, or a browser, users have access to their company contacts, desktop control of their phone, can see presence status and chat with colleagues. This client is also available for mobile devices, including a mobile softphone, and as a softphone for the PC.
Through a simple and intuitive web portal you can quickly create new ring groups, move extensions, edit users and much more. Changes can be made by office administrators in seconds rather than requiring expensive IT support that takes days.
MiCloud Business eliminates the expensive upfront costs of buying phones and investing in an expensive on-premises PBX system. For a single, all-inclusive, low monthly price, enjoy state-of-the-art MiVoice IP telephones, Mitel’s award-winning call control features and 100% lifetime support.
In the event of a natural disaster, power outage or other disruption to your office, the MiCloud Business Auto Attendant will manage your calls for you, and with Mobile Twinning you can still receive all your calls on your mobile phone.
In addition, the MiCloud data centers supporting your communications are of the highest survivability standards in the industry. Your MiCloud Business solution will be supported out of two geo-redundant Class 4 data centers with resilient networking between them and the public switched telephone network in our order to provide the maximum level of core network resilience.
With MiCloud Business it’s never been easier to get up and running quickly. Simply plug your Mitel phones into our network, log in with your provided access information and start making calls. It’s that simple. For qualifying customers that need assistance, our trained professionals will come to your location and install the phone system at no cost.
When you need help, simply call our support team and we’ll answer any questions or solve any problems related to your MiCloud Business phone system quickly, friendly and with no additional expense.